Are you looking for a rewarding role that blends customer service with purpose and flexibility? An organisation advancing ecological insights is seeking a Customer Services Administrator to join their friendly team.
The Role
Be the go-to person for customer support and administration
About You
We are looking for someone with strong communication skills and a detail-oriented mindset to thrive in this varied role
The Reward
The Role
Be the go-to person for customer support and administration
- Respond to customer email enquiries and calls with professionalism and care
- Accurately process daily orders and returns
- Update and maintain customer and patient records
- Work closely with staff to ensure a seamless service
- Contribute ideas for improvement and innovation
About You
We are looking for someone with strong communication skills and a detail-oriented mindset to thrive in this varied role
- 5 GCSEs at grades 9-5 (A*-C), including English, Science and Maths are essential
- Previous experience in customer service and administration
- Confident verbal and written communication
- Well-organised and able to multitask efficiently
- Proficient in Microsoft Word, Excel and Outlook
- Comfortable following standard operating procedures
- Typing speed and attention to detail
The Reward
- Flexible hours role for excellent work-life balance
- Be part of a small, supportive and dedicated team
- Opportunity to contribute ideas in a forward-thinking environment
- Play a key part in a meaningful and growing business