Are you passionate about delivering exceptional customer service and keen to make a real impact? A leading wealth management organisation is looking for a proactive Senior Administrator to join their team and help transform the customer experience journey
The Role
This role is key in providing top-level customer support and driving service excellence across the business
About You
You will thrive in this role if you are driven by customer service excellence and eager to develop your career
The Reward
The Role
This role is key in providing top-level customer support and driving service excellence across the business
- Achieve quality and productivity targets in customer service
- Collaborate across teams to enhance the overall customer journey
- Contribute to the continuous improvement of customer service standards
About You
You will thrive in this role if you are driven by customer service excellence and eager to develop your career
- Enthusiastic and adaptable with strong communication skills
- Confident self-starter who works well in a team
- Organised with a logical approach to problem-solving
- Keen to build a career in a customer-centric environment
- Previous experience in life assurance is advantageous
- GCSEs at grade C or above, including English and Maths
The Reward
- Competitive salary and pension scheme
- Private medical insurance
- Comprehensive bonus scheme
- Opportunities for personal and professional development