Are you an experienced leader with a passion for optimising processes and delivering excellent customer outcomes? This opportunity is for a proactive Payments Team Leader to drive operational efficiency and foster team development
The Role
Lead a high-performing team to achieve key business objectives and streamline payment processes
About You
We're looking for a results-driven leader with strong organisational skills and a keen eye for process improvement
The Reward
The Role
Lead a high-performing team to achieve key business objectives and streamline payment processes
- Ensure team activities align with procedures and meet service level targets
- Optimise resource use to reduce costs and boost productivity
- Monitor key performance indicators and address areas for improvement
- Maintain accurate process documentation and provide data for decision-making
- Lead process re-engineering and automation initiatives to enhance efficiency
- Collaborate with support functions and ensure excellent customer experiences
About You
We're looking for a results-driven leader with strong organisational skills and a keen eye for process improvement
- Proven experience in managing a team within a payments or operational environment
- Excellent problem-solving skills and the ability to work with performance metrics
- Strong understanding of process optimisation, automation, and customer-focused improvements
- Effective communicator with experience in handling escalations and operational risks
- Proactive approach to team engagement and development
The Reward
- Competitive salary reviewed annually
- Health insurance after probationary period
- Generous holiday entitlement
- Pension scheme with matched contributions
- Opportunities for professional growth and development