Are you passionate about delivering exceptional customer service and ready to join a dynamic team? A wealth solutions company is looking for enthusiastic Customer Support Administrators to provide first-class support to clients and IFAs
The Role
Help shape the customer experience by managing enquiries and ensuring excellent service delivery
About You
You will bring your customer service expertise and organisational skills to this engaging role
The Reward
The Role
Help shape the customer experience by managing enquiries and ensuring excellent service delivery
- Respond to client and IFA requests via telephone, email, and Webchat within agreed timescales
- Provide clear explanations of processes and produce necessary documents such as illustrations and calculations
- Identify problems and propose effective solutions
About You
You will bring your customer service expertise and organisational skills to this engaging role
- Previous experience in financial services
- Excellent verbal and written communication skills
- Experience in a customer-facing administration role
- Commitment to delivering outstanding customer service
The Reward
- Salary with attractive benefits package
- Opportunities for professional development
- Work in a fast-paced, dynamic environment